Cancellation - Refund Conditions

Şireli Baklava Cancellation and refund conditions

BUYER: Referred to as the person/institution who placed the order.
The BUYER may return the purchased product in the same condition it was received, without opening the box, tearing, destroying or spoiling the packaging and without using the product, as it is a perishable food product, within a period of two (2) days from the delivery date at the latest.
Disposable products that are prepared in line with the BUYER's request or clearly personal needs and are not suitable for return, goods that are in danger of rapid deterioration or that may exceed their expiration date, and if their packaging is opened by the BUYER after being delivered to the BUYER, it is not appropriate for health and hygiene to return them. Non-refundable products, products that are mixed with other products after delivery and cannot be separated due to their nature, cannot be returned in accordance with the Regulation if the packaging has been opened by the BUYER. In addition, the exercise of the right of withdrawal regarding services that started to be performed with the approval of the consumer before the right of withdrawal expires. Distance Selling Agreement It is not possible due to

In addition, in order for the product purchased by the BUYER to be returned, its packaging must be unopened, intact and unused. Returns requested due to mistakes made by the BUYER (wrong product order due to carelessness, wrong address notification, etc.) will not be accepted.